FraAlliance Logo - A Fraport and Lufthansa Joint Venture
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About us

About Us

Welcome to FraAlliance, a joint venture between Fraport and Lufthansa, aimed at revolutionizing the travel experience at Frankfurt Airport. Our vision is to provide guests at Frankfurt Airport with Europe’s smoothest and best intermodal travel experience. We design individual, sustainable, and innovative products and services, and thus make Hub FRA Terminal 1 the #1 choice.

With the establishment of FraAlliance, Lufthansa and Fraport commit to develop Hub FRA in a collaborative manner. By leveraging the expertise and resources of our two parent companies, we bring together the best of both worlds to create a seamless and unparalleled travel experience for passengers. We actively work together in a customer-centric and solution driven way to jointly build the future of Hub FRA.

We understand that air travel can be stressful and challenging, which is why we are committed to ensuring a stress-free and enjoyable experience for all passengers. From cutting-edge facilities to personalized services, we strive to meet the needs and exceed the expectations of every traveler who passes through our airport.
At FraAlliance, we are committed to sustainability and environmental responsibility. We believe that it is our duty to minimize the impact on the environment. Thus, together with our parent companies we are implementing several initiatives aimed at reducing our carbon footprint and promoting sustainable practices throughout our operations.
We are proud to be a part of the Hub FRA community and to contribute to the growth and development of this world-class aviation hub.

Work Areas

The passenger is at the center of everything we do. In order to develop Hub FRA, we focus on seven different action fields.

The basis for our projects is understanding relevant trends as well as current and future traveler needs along the journey! By prioritizing seamless interactions and personalized engagement, we aim to create memorable experiences that not only meet but exceed customer expectations.

1+1=3! We design new and attractive offers for our passengers at FRA, joining forces in marketing and communication and thus growing revenues by connecting the most relevant partners within Lufthansa and Fraport.

We design efficient and state-of-the-art processes for local and transfer passengers from all over the world, ensuring efficient ground handling, coordinating security measures, and providing essential services to passengers, all aimed at ensuring safe and smooth operations within the airport environment.

A modern and developing infrastructure is the key to operating a successful hub. At FRA, we aim to make the most out of our existing infrastructure by continuously enhancing it and thus making it fit for the future.

To collectively decarbonize the ground operations and contribute to all ESG goals, sustainability is one of the focus-topics of our scope of work.

To set a global benchmark for connecting passengers worldwide, we aim to improve and expand the options for transferring between various transport modes, such as train and buses, to and from flights.

We provide added value by creating data and use-case-driven, customized IT Products & Services on our own secured IT Platform, thus pushing digital business transformation along the entire passenger journey.

HOW WE WORK

At FraAlliance, we take pride in our commitment to working with unwavering values that shape our every endeavor

Be Customer Centric

The diverse needs of the current and future passenger groups are the focus of our actions. We take advantage of trends and market opportunities at an early stage to provide new services and to develop novel revenue streams.

Envision Big & Green

We are progressive thinkers with high expectations of ourselves and our stakeholders. Sustainability, new technologies, and market changes play a central role for us and are a driving force in the development of new business ideas.

Behave Entrepreneurial

We are entrepreneurs who create added value for our shareholders. We question the status quo, are open to new ideas, and act in an uncomplicated and straightforward manner. Effective solutions are our focus, and we bring them to a decision quickly.

Dare to Fail

We venture out of our comfort zone, experiment with new ideas and take risks. We are transparent about errors to learn directly from them. We work according to the motto "do less, achieve more".

Cherish Discussions

Sincere and timely feedback moves us forward. We live a goal-oriented discussion culture, where constructive feedback is cherished.

Trust in the Team

As convinced team players, we are tolerant and fair. A trusting collaboration is a matter of course for us. We live the Fraport and Lufthansa cooperation!

Celebrate Work

We are the drivers of our own satisfaction and motivation. We give and take the space we need - even outside of work. Fun is part of our success, and we take time to celebrate it.

Carreers

You are passionate about creating a unique passenger experience? You enjoy developing innovative products, services, and complex processes for the benefit of passengers, the airline and the airport? You are looking forward to start working in a multifunctional team? Join us.

Join our team