#managingdirector
The fascination of the airport business has driven Dirk for many years. In addition to various projects and tasks at Frankfurt Airport, Dirk has managed and developed large and small airports in Fraport's international portfolio. Working with different cultures and joint venture partners has given him great pleasure and enthusiasm. He is now continuing this collaborative approach at FraAlliance, where he finds it particularly exciting to bring together the airline's with the airport's way of thinking to implement the best possible product for the customer. In his private life, Dirk enjoys traveling with family and friends and is committed to the visibility of the LGBTIQ+ community.
#administration #pmo #prcesses
After spending several years in renowned travel destinations around the world, Tina returned from the West Coast of Canada to her hometown of Frankfurt. With a strong background in customer and guest experience, she brings a passion for seamless operations and a wealth of hands-on expertise across tourism, hospitality, wellness, media, and the event industry. Whether she’s optimizing office workflows, coordinating team activities, or providing administrative support, Tina ensures everything runs smoothly behind the scenes. She brings a sense of fun and a touch of zen to the workplace—creating structure while keeping things organized, positive, and enjoyable for the entire team.
#techresearch #processoptimization #innovationscout
Passionately following the call of the airline world for the second time, Sascha has joined the FraAlliance team. As an industrial engineer, he initially started in the in-house consulting for supply chain management of Bayer AG, where he worked within the Group and also for external customers with projects in Europe, the USA and Asia. This was followed by several years as Senior Manager in Operations & Logistics at CHEP, for its dynamic growth region DACH/SCANDA/CEE and two years as Plant OPS Manager in BENELUX. He entered the world of aviation at Lufthansa's catering subsidiary LSGSkyChefs, responsible for outbound logistics, customer service agents and later as head of the transport and logistics department. For the past 10 years, he has worked as a management consultant in various industries and sectors, medium-sized customers and large corporations, ranging from operational topics to post-merger integration or mobility start-ups. Sascha believes in customer-oriented thinking and acting, in leveraging potential from synergies of all those involved in the process, and in the necessary openness and transparency for Fraport, Lufthansa and all other parties involved.
#bigdata #businessanalyst #customerexperience
Betty grew up in the Frankfurt region and has always found the proximity to the airport particularly exciting. A pleasant travel experience is personally very important to her, and her passion for excellent customer experiences has grown over the years. A formative internship at Lufthansa in the Service & Team Culture department further strengthened her interest in customer orientation. After studying Information Science, Betty took over the family-owned wine business, gaining valuable experience in communication, finance, and event management. She ultimately decided to continue her career at Frankfurt Airport, where she can combine her two great passions – customer experience and data management. At FraAlliance, Betty channels her enthusiasm for innovative, data-driven approaches to enhance the travel experience of every customer. Her experience in working closely with people motivates her to find more personalized solutions through tailored, data-based processes. Betty embraces the concept of excellent service and team culture and strives to pass this on to customers.
FraAlliance, a limited liability company with a start-up character and modern office, brings together a young and dynamic team that maintains open communication and shares a common passion for aviation.